[Resolved]  LG Electronics — Damaged product replacement

Address:Coimbatore, Tamil Nadu

I have bought an LG1 ton ac (bsn121be thlg)anwfida s.no:512haujd2310 on 27/2/16 from Girias investments private ltd, Gandhipuram, coimbatore. The installation team found that indoor unit is damaged and need to be replaced. I called and informed the dealer for replacement. Whenever I call I got a false confirmation that the unit will be replaced immediately. I have made many calls and the calls are not responded with same reply. I have asked the lg authorised service center they asked to contact the dealer. I waited for two days without going any where but now dealer that he will not deliver today.
I kindly request to prevent this type of problem to other customers
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Aug 7, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Hi Ram,

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

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