LG Electronics — Damaged/Reject peace received of Refrigerator | |||
I have received damaged Refrigerator. When the person came for installation he verified the same and report to his supervisor (Mr. Parthiv - LG center near bodakdev fire station) for replacement. And give me his number for further contacts. I have call him many time and same answer received that stocks are not available. Giving me assurance of 2-4 days, and after this 2-4 days cycle repeats with another assurance of 2-4 days. I have wasted my petrol to meet him, my calls, my precious time, but still no result came out. He give me in written also that we will replace your damaged peace, but for how much time I need to wait???? He is really such a irresponsible person, and its really very tough to deal with him. I think it should not be the case that, I have given you in written now you need to wait for 10 years if company have no stock, in that case they should refund me my money with interest. Now after being irritated for one month, he told me to contact my dealer. Its really ridicules. Please do the needful. Was this information helpful? | |||
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LG Electronics customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
The link which you provide is redirecting me to Facebook (bit.ly/LG_Assist), please provide proper link, or email id and contact number will be more preferable, if you can provide.
Here is my contact detail [protected],
Dear Parth,
Thanks for sharing your contact details with us. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team
Thanks for sharing your contact details with us. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team
I have complained regarding same to LG service center (Complaint No - RNA[protected] on 22 April, 2015 in afternoon, @ evening Supervisor (Parthiv Barot, Mo. Number : [protected]) called me back and told me why you have register a complaint. Is the way to talk with customer???
And surprisingly I found message that your complaint has been closed. But on which basis they have closed my complaint??? I didn't get any kind of solution still they have closed my complain. This is really ridicules.
Please do something on same, I am really sick now with such non-sense activities.
And surprisingly I found message that your complaint has been closed. But on which basis they have closed my complaint??? I didn't get any kind of solution still they have closed my complain. This is really ridicules.
Please do something on same, I am really sick now with such non-sense activities.
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