LG Electronics — Delay in after sales services

Address:

421202

I bought LG G4 dual sim dated on June, 2015. Everything was very good until my 6months o[censored]sage, till Monday(07/12/2015) when my device hanged on boot..I tried to restart it but it was getting hanged.Then I took it to LG service center in Kalyan west. After 2 hours of checking they said motherboard needs to replaced with a new one and device will ne handed over to me by thursday(10/12/2015)... but when I called them on thursday they said it will be handed over to me before 15th Dec and now when I called today on 12th Dec. they said they are yet to receive the mother board and don't know by when will be my device will be repaired and I will get it.Its really bad to know that after paying a hefty price of Rs.51000 for the device, I am getting such cheap service from LG, Please help me out, either give me a new device or provide my same device at the earliest... What's more pathetic is that I stay in dombivli and I have to travel all way to kalyan which is almost 30-45mns away for servicing as there is no service centres in dombivli. Device IMEI number :[protected] Imei 2:[protected] Please help me