LG Electronics — dishwasher model dfb424fp

Address:

Pune, Maharashtra, 411043

The machine ie LG dishwasher i bought few months ago has defect that- after power failure, entire dish washer cycle starts from the beginning. This is utter loss of power & water, please do the needful for rectification on priority.Even cheap machines do have memory backup & starts cycle from where, there was power failure

Its very clearly written on owners manual page no 24 that machine is having memory backup & cycle resumes on power failure.The local service team is not able to solve & mentioning it as a design flaw.Not expected from reputed brand like LG. I am not at all happy with such a high end product with a flaw.

I need immediate resolution, else please accept the return of the faulty product & refund my money 100%. I can then opt for better brand machine which has this feature as a basic necessity.
This issue is creating loss of water & power, which i feel should have been a basic design consideration in today's scenario.

I have been following up since almost a month with no solution.Hope to get proper resolution without any further escalations.This is my second LG product after 4K TV & I have just started changing from Samsung, which i have most of my appliances. Please do not make me feel my decision being wrong to shift to LG.