LG Electronics — employee complaint

very very rude behaviour of an lg employee...i raised a complaint of my dishwasher that my crockery is coming broked from the machine and he keep me on hold for 2 days and giving me on instructions on phone instead of visit and said apko demo me nhi btaya kya ye sab... than he realised thte he is the one who give the demo and rudely said what i will i do to come and check, i explained you on a call do that. his name is dalchand and his ph no. is [protected] and he does so because he is the only service provider in alwar. so does LG does give them training on customer etiquette? highly dissapointed

Today i visited LG showroom on Jalandhar City. One Salesperson was professional, but other, who is the fat man (i don't know his name) is continually abusing someone on the phone. Me and my wife there for enquiry of split A.c. and he is abusing someone front us and all others customers with loud voice. I mean that's really unprofessional staff you have like chaparri type, he has no etiquette of Salesperson and shameful human being. I was there for purchase 1.5 ton AI dual inverter 4 star ac and done already all formalities but hearing that vicious voice i changed my mind and leave showroom without any purchase. So my complaint is that get some professional trained staff not like chapri type, who don't know when and where how to react situations. you are reputed brand in india have some protocol or decent criteria to selecting Staff.