[Resolved]  LG Electronics — False promises and pathetic service

Address:

Darjeeling, West Bengal

On 21st of October I bought a LG 42 inches LED tv worth 45000 from the superstockist Anandamela in Siliguri, North Bengal. We bought it keeping in mind the auspicious ocassion of Dhanteras. Prior to buying it we were assured that we would be provided a LG dvd and an airtel HD connection for free. We were also promised that the installation would be done on the day itself. But I am very sorry to state that LG and Anandamela turned out to be tricking people with such offers in order to trap them. After the payment was made only then we were told by the superstockist that the dvd was out of stock and therefore cannot be provided at the moment. It is 23 rd October and the installation of the tv is still due. To make things worse we received a call from LG service centre in Siliguri only to know that the movable tv bracket which is supposed to be provided by the company is unavailable. I can only say from my experience that LG is a bogus company which only makes false promises and highly lacks professional ethics. I would make it a point from now on to warn everyone from buying LG products. It is said that morning shows the day, so if this is the grade of service in the very beginning then I can well imagine what is yet to come in the later years. I want to return my product and want my money back and to do it I am ready to go to any legal extent. I am just fed up with the chain of false promises made by LG.