LG Electronics — Faulty lg g4 mobile

Address:

700106

Hi,

I am from kolkata. I have got lg g4 which was purchased on[protected]. Due to fault in motherboard my phone stopped working. I took it to the shop in city centre, salt lake, kolkata (From where i purchased it) and lg representative asked me to hand over the phone to him so he can get it repaired.

He sent it to lg repair center in baguhati, kolkata, west bengal and they immediately replaced faulty mother board with new motherboard.

No one ever told me that i will lose all my data on phone. I had some really important data on my previous hardware and i want it back.

Old imei is [protected]

New imei is [protected]

It is my sincere request to kindly return my old motherboard (Or atleast help me) so i can get my data recovered. I assure you that on recovery, i will return the old motherboard to lg.

It has been a horrible mistake and experience dealing with lg mobile.In less than one year it has stopped working so many times and now suddenly it crashed. I reckon i was better off with samsung earlier.

Please change my perception and help me in getting my data back. It will be hugely appreciated.

Regards,
Vijay malik