[Resolved]  LG Electronics — Incompetent and rude servicemen - worst customer service from lg

Address:	New Delhi, Delhi, 823001
Website:	www.lg.com/in

I bought an Inverter AC (the best and costliest) as recommended by the dealer in Apr 2015. The installation persons from LG came in and installed the product and went away. I noticed that the AC is not cooling. I called up the dealer, they came back and said it was not working as my electric connections were improper (even though 4 other ACs were working in the same house). I bought and replaced electric connections spending 5000 rupees on wire alone. NO improvement AC did not work and still the LG service says it's a problem with my electric connection. After 3 months (most of the summer spent in heat), I noticed that there was a card affixed on the outdoor unit with clear words "PLEASE REMOVE DURING INSTALLATION". I removed the card and AC started cooling. I tried to tell LG and the service person that it was their mistake which made me stay in heat all summer after spending 53, 000 rupees on their AC. But LG did not care and the service person told me he did not care if ai complained to LG. I would request everyone to be careful while buying LG products. Looks like they do not care about customer satisfaction.