I have bought a LG Cinema Smart 3D TV with model number 55LW5700 in 2011 August worth 1, 43, 000/-. Three months back there was an issue with the TV and LG technician told that there is a problem with the motherboard and it has to be changed.First I was told its in stock.Later, I was told its not in stock and it will take 15-20days to arrive.Now after 2months of waiting I am told that the part is not available at all and I will be just getting 20000 rs as discount on my new TV blatantly with out understanding the fact .My question is,
1.When you are selling a high value electronic gadgets, is it ethical to sell it with out having the spare parts and service thereafter?.
2.We should have been informed during the sales that there would be no availability of spare parts.
3.You have kept a consumer in dark.
4.I was told that the moth board would cost 10, 500/- I am only willing to spend that much plus your service fees of 1100 as spoken.
5.Please make sure that the mother board is made available to us.
6.I do not want to spend any more than the cost of motherboard. Was this information helpful? | 
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