LG Electronics — Lg 75 Led tv model SK8000PTA

Hello sir
I was using the 75SK8000PTA model 75”LED tv..but the panel warranty has finished 5 month back…The we’re small lines on the upper screen which was negligible started 8 months back..but we couldn’t understand that was the start of panel complaint we thought it may due to some voltage variations or some picture clarity difference by the time then it increased and we registered complaint 2 weeks back.when they inspected and told that it was panel complaint that we noted 8 months back. But due ignorance or overconfidence of Lg products in our minds we neglected it 8 months back..we believe that Lg products are more durable and will not get damaged within the warranty period was a misconception..
The profit was bought for 2.65 lacks which was a huge amount due to our trust in Lg product…
So to change the panel within this short period damage will be a great financial burden for our family…
Hence hoping a favourable and positive response from your good office
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LG Electronics customer support has been notified about the posted complaint.
Sep 12, 2022
Updated by muathaz
Hello sir
I was using the 75SK8000PTA model 75”LED tv..but the panel warranty has finished 5 month back…The we’re small lines on the upper screen which was negligible started 8 months back..but we couldn’t understand that was the start of panel complaint we thought it may due to some voltage variations or some picture clarity difference by the time then it increased and we registered complaint 2 weeks back.when they inspected and told that it was panel complaint that we noted 8 months back. But due ignorance or overconfidence of Lg products in our minds we neglected it 8 months back..we believe that Lg products are more durable and will not get damaged within the warranty period was a misconception..
The profit was bought for 2.65 lacks which was a huge amount due to our trust in Lg product…
So to change the panel within this short period damage will be a great financial burden for our family…
Hence hoping a favourable and positive response from your good office
Verified Support
Sep 30, 2022
LG Electronics Customer Care's response
Dear Customer,

We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Oct 07, 2022
Updated by muathaz
I had sent the details
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Muathaz Mohammed
Malappuram
Kerala
676306
Mob [protected]

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