LG Electronics — LG & GOOGLE - WORST COMBINATION WITH PATHETIC MOBILE PHONES

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New Delhi, Delhi

Google Nexus 5 AKA LG D821 was bought on 18.8.2014 from Delhi. It went blank all of sudden on 19.5.2015 just after 9 months of purchase. The handset was shown to Service Centre at Patparganj Industrial Area, Delhi. The Centre Manager, Mr.Anuj Gupta, was not willing to accept the technical fault in the phone. Instead he started an argument and misbehaved. After the initial arguments, just to prove his point he mischievously and deliberately projected the fault in the mother board and stated that it is due to water. He gave an estimated of around Rs.12, 000/- though it is under Warranty. The phone went dead on 19.5.2015 and after a couple of hours it started working. Now, the Manager of the above Centre has entered the visit in the system. He confidently stated that now no one of any other service centre can over rule this reason across the country and I would be turned away just on the basis of computer record and without checking the handset. He was challenging on this point and guided me even to Corporate Office in Greater Noida. He drew a route sketch and asked me to go there and face consequences of his action.