Address: | Hyderabad, Andhra Pradesh |
Hi,
I am Raghavender from Hyderabad. Recently, My LG Nexus-4 mobile was water damaged. I have given it to a LG authorised mobile service centre (SRI DHATRE MOBILES), Hyderabad bearing receipt no: 1537. I have given my mobile on 13/05/2014.
After checking for two days, they have confirmed that the mother board is damaged and it takes me Rs:9500/- for a replacement. I have asked them to replace. Since then, i used to call everyday asking about the replacement. The answers they have given me were: The motherboard they have got is not working. And then they told that they got a new motherboard which was damaged. Now again, they have asked for a replacement and the time window they have asked me was 1 more week.
Now, How many days it takes for them to get a motherboard and replace it. Its been almost 16 to 17 days since i have given them my mobile, now they have asked for an extension of another week. On top of all these things, not even once they have bothered to update me regarding the status. Yes they have called once, just to tell me that it costs Rs.9500/- for a replacement of motherboard. Other than that, it was me who called them for regular updates.
Is there anybody, who could understand the situation and help me out of this mess. Still how many more days, it takes them to replace a motherboard for one of the best LG smart phone Nexus-4. Was this information helpful? |
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