[Resolved]  LG Electronics — LG products from China

Dears kindly support me urgently, please fine my complain details: * In my business trip last year in China, I have bought LG products ( attached in photo ), Air conditioners, Refrigerators ..etc, from Guangzhou. * As per LG product distributor (also his card is attached in the photo) confirmation, the warranty of the products is global, can be activated in any LG subsidiaries all over the world, and confirmed it is working in my country, Egypt * when the products have been shipped to Egypt, LG Egypt has rejected to provide any warranty for the products !! and claimed we need a confirmation from LG global... !! this is really strange, and I can find this is a misleading process, and shows that any product for LG warranty works only in its country and can be shipped out and this means no one can own the LG products from any other country ... really disappointed thanks to support me urgently my email address: bassem.[protected]@hotmail.com phone: [protected]
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Aug 5, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Dear Bassem,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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