LG Electronics — Lg refrigerator is not working properly and generating poisonous gas

Website:www.lg.com/in

Lg refrigerator is not working properly and generating poisonous gas. In spite of many complaint lg is not responding and fixing problem. They superficially send technician who never comes back.

I am highly frustrated because of the way lg - service center/ dealer are treating me and addressing my problem.
Please refer to below ids / numbers and fix the issues urgently.

Rna[protected]
Rna[protected]

Issues – refrigerator is not working properly. Probably releasing harmful gas because of which food items are getting spoiled within day to two instead of keeping them fresh. It’s already been repaired one time and the problem is still persisted.

Additional complain – it’s regarding your service engineering team in thane west area specially ram mourya ([protected]) who has been providing wrong information to his seniors and dealers that he has fixed the issues without our consent. We are feeling cheated and request you to take strong action against him for this behavior.
Please also speak and set sheel ([protected]) right for his un-professional behavior as a manager who has not been responding intentionally in spite of many frequent calls just to ignore the issue.
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Hi Sir / Madam

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

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