LG Electronics — Lg split ac 1.5 ton compressor replacement

Address:

501505

I have made request to your costomer care centre for compressor replacement since it is not working vide your rna no.[protected]. Even after one week your service centre m/s. Srinivasaassociates, dilsukhnagar has not lifted the compressor for replacement. Almost every day i am calling your customer care number making a request and i was being told by them that reminder is sent. Only on 18th april, service centre people have taken away the outdoor unit and saying it would be installed on 19th april, 2016. But to our misfortune till 5.00 pm on 19th april, 2016 they have not replaced the outdoor unit. Your service centre people never lift their phone. Your customer care people have givlen me the manager number, that also they do not lift the phone at least to answer about the date when they visit for repair. This is attitude of your service centre, which has resulted in lg product bad name in getting the after sales service. We hope you will take action against the service centre people for such long delay and not lifting the phones.