LG Electronics — LG split AC installation delay after paying full amount

Address:

Kamarhati Great Eastern retail

Our 2 split AC s were bought in cash with Full payment at Great Eastern Retail Kamarhati, kolkata. with invoice no- KHT/SA2324/00386 and KHT/SA2324/00355 on 16th April 2023. Till now after 14 days (30/ the AC s are not installed. Every Alternate day in the 2nd half of the day some engineer call and say that today it's not possible, tomorrow they will install, but they don't respond the next day. Like this twice we took leave from our work to stay at home for installation, but they really don't have any reponsibility. I thought LG had the best service before buying, But now I see that they have the worst service. even my neighbour who bought another company AC got it installed within 5 working days.