I have called years ago and sent a message last year and received no response. I bought my washer less than ten years ago and mold started happening within the first few months. We leave the doors and drawers open to help, but it's no use. We have to pull the drawers out, scrub them, scrub the inside of the drawer area where the detergent goes with bleach and long scrub brush. Our clothes smell. The mold is impossible to remove entirely. It's on the rubber ring around the drum as well. Not to mention my kids have mold allergies.
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