[Resolved] LG Electronics — Lg washing machine t8067teelr | |||||
I bought fully automatic washing machine model - t8067tedlr. Afspeil for 21000 rs (Invoice no - k472067). From a nearby snehanjali showroom. First time we bought a washing machine and i am so frustrated buying this machine, i used it only 5 times till now after buying it. Everytime we washed clothes, it took no less than 2 hrs when the machine load is full even if the water is in full force. When we put 4-5 pieces of clothes then it takes around 1.5 hrs. I lodged complaint 4 times, with lg customer care but their customer care people are worst. Once it took 1.5 hrs for 5 clothes even after pouring water manually in the machine in their demo, he said it will take that much time only. These people are not ready to accept the time taken and i am tired of complaining for this. I told them that i want to replace the machine but they are not ready for it. I bought lg machine after a lot of research thinking they are best for maching machine but i am frustrated like hell buying lg machine and putting so much money for it. I do not understant why they are not reday for replacement, i am not asking for return. I want this machine to be replaced, if lg is listening and if you have little care for your customers then accept my request and replace it. I only want to replace and no repair or any more demos as i have had enough demos with you and it's been just 1.5 months buying this machine. If you can't then i am not going to spare you because i am frustrated buying from you and you will have to face legal proceedings. Was this information helpful? | |||||
May 1, 2017 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Mar 31, 2017 LG Electronics Customer Care's response Dear Customer (gunjantiwari), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG India | |||||
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