[Resolved]  LG Electronics — Lg washing machine t8067teelr

Address:401303
Website:LG washing machine

I bought fully automatic washing machine model - t8067tedlr. Afspeil for 21000 rs (Invoice no - k472067). From a nearby snehanjali showroom. First time we bought a washing machine and i am so frustrated buying this machine, i used it only 5 times till now after buying it. Everytime we washed clothes, it took no less than 2 hrs when the machine load is full even if the water is in full force. When we put 4-5 pieces of clothes then it takes around 1.5 hrs. I lodged complaint 4 times, with lg customer care but their customer care people are worst. Once it took 1.5 hrs for 5 clothes even after pouring water manually in the machine in their demo, he said it will take that much time only. These people are not ready to accept the time taken and i am tired of complaining for this. I told them that i want to replace the machine but they are not ready for it. I bought lg machine after a lot of research thinking they are best for maching machine but i am frustrated like hell buying lg machine and putting so much money for it. I do not understant why they are not reday for replacement, i am not asking for return. I want this machine to be replaced, if lg is listening and if you have little care for your customers then accept my request and replace it. I only want to replace and no repair or any more demos as i have had enough demos with you and it's been just 1.5 months buying this machine. If you can't then i am not going to spare you because i am frustrated buying from you and you will have to face legal proceedings.
Was this information helpful?
No (0)
Yes (0)
May 1, 2017
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2017
LG Electronics Customer Care's response
Dear Customer (gunjantiwari),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7060
    Pending
    0
    Resolved
    4007
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information