[Resolved]  LG Electronics — Mosquito ac problem complaint register but no reply

Address:

Mumbai City, Maharashtra, 400709

Last year we have purchase ac from lg. While buying we got to know about there new ac (Mosquito one). We have buy this due to mosquito problem.
After 6 months i have registered a complaint for mosquito problem & for servicing but the guy who had visited he was not knowing the regarding the censor he had done servicing n went. After it i had again call & registered a complaint regarding the guy who has done servicing for our ac. But no action taken from them neither one call or any updates.
Yesterday we have call for ac servicing & again complaint related to not colling properly & again for mosquito problem.But automatically cancled my complaint & again in morning call the guy for servcing from him i got to know my complaint got cancelled. He told me to call & ask for same.
After calling & taking appointment for servicing but this people also not having any idea regarding the censor . I don't know while taking calls for servicing they have all model details & complaints but still they are not sending proper guy to service or solve the problems. I have ask this guy relted the model & discussing re;ated the problem but again h was blank.
So how can we get proper person to solver this issue??? I had discuss with this guys boss relted this but again no action taken by him.
This is the best service you guys give to your customers??? We pay for it???If you are launching any model you need to give proper training to your service center & serviceman.
Literally very bad experience with lg..
One more thing i gotta know tht from lg service center that this mosquito censor only works within 21cm & other guy who is working as head he was telling me it only works within 5 by 5 feet..If we live in 5 by 5 house then how can we buy this much expensive ac for our home?? Cant we buy window ac instead??