LG Electronics — non repair of washing machine

Address:

Jammu, Jammu and Kashmir

I had bought a LG Washing Machine Model no.WD-1050F with serial no.101KW00132 0n13 Sep. 2001 .A few months back it developed some problem. The local LG centre was approached whose rep.visited but after some days said that the machine cannot be repaired. I then approached your helpline & my complaint was registerd vide id no RNA[protected] on 20 Apr.2014. whereafter rep of the service centre visited & said that some part is required to be replaced & the concerned quarters have been intimated for supply of the same. But on 22Apr 2014 I received an SMS that my service request is closed (Reason:Discontinued Part). This is quite disturbing that a large company like LG has a policy not to supply parts for a machine which is just 12 years old, This is a huge loss for me because for some parts my machine is becoming useless. I request that arrangments be made for repair of this machine at the earliest so that my machine becomes functional.