[Resolved]  LG Electronics — non repairing of LG LED since 20 days

Address:

Bathinda, Punjab

I purchased a LG LED TV 32LB582 on 20 Oct 14 with 1+1 yrs warranty. On 18 Mar TV became un-serviceable. A complnt was lodged with LG costumer care vide SR No. RNA[protected] on 19 Mar. Thereafter ser engr visited and described that some part of tv is required to be replaced and will re-visit with part. Ser Engr visited again after few days with part which was not matching with the fitted one. Then he told that the defected part of tv will be demanded from the LG Delhi office through courier. He also described that part is not under warranty and payment will be required to be made. Even I agreed for that though tv was under warrant, the part has not arrived till date and new tv is lying unserviceable since 20 days causing a huge inconvenience to me and my family. A number of calls made to LG Bhatinda service centre and finally to LG costumer care on 06 Apr. However, all resulted in waste. Pl do needful so that tv can be repaired LG can stand for making life good.