LG Electronics — Not getting support from lg (rna[protected] to repair washing machine | |||||
I had booked a complained (id is rna[protected] on 5-jul-2016 for washing machine repair showing pe error and to resolve it some part need to be change as per engineer and now 10 days have been past but still fault is not rectify. i’m calling to mr tyagi (supervisor) at [protected] and his manager on regular basis but no one telling me till when the issue will resolve. lg’s services getting worse day by day and i am fed up with lg services and product as well. Today (15-jan-2016) at 5:00pm, i received a call from lg commercial department ([protected]) that the part which need to be replace is not available and cannot be rectified so change the machine. but my concern is that very first day i also purchased an extended warranty till mar-2017 but now they are advising me to replace it rather than repairing. i just want my machine ok. I also have faced problem for lg ac within 2 year of purchase that shows the quality of products make my lg. don’t know whether i’ll get some solution of my problem or not. Was this information helpful? | |||||
LG Electronics customer support has been notified about the posted complaint. | |||||
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