[Resolved]  LG Electronics — Not responding to customer

Address:Balasore, Odisha, 756001

Dear sir/mam,
Due to some problem in sound system in lg tv (21") i visited 3 times to service center, balasore (orissa) and contacted over telephone 3 times also for repairing at my home. front office executive told me that ur technician will so to your home. please keep ready rs.350 visit charge ang other charges for parts. i also agreed. some body came to my house and told after checking sound processor is damaged, so i have to check its availability at service station and left.
After 7 days when i visited service station fr executive told me there is no details about your tv. so i will send another technician. no body came. so when i asked about technician they told me why don't you keep technician's number!! after 2 days another technician told about my address ans told i m at 2 km distance only, i m coming within 1 hour which was told by the 1st technician.
Till now no body came and the problem has not been solved. is it not a harassment to the customer?? actually i am confused whether its an authorized service center or any footpath service center!!
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Aug 8, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Hi Suvendu

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

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