[Resolved] LG Electronics — Parts availability and harassment problem | |||||
As i am using lg front loading washing machine from last few years, at the time of opening door, the handle gets broken and then i take that handle (as sample) to our nearest lg service center in jahangirpura, surat gujarat and demand for the handle. The person sitting on the desk reply me that u have to call in the customer care and register a complaint that i have a problem in machine and then after they will visit your place. they said if parts will available then only your problem will solved. In this case, they try to say me that if part is not available in the service center your machine is useless and have to buy a new machine. so is it good thing to buy a new machine for a small part ! Was this information helpful? | |||||
Apr 7, 2017 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Mar 07, 2017 LG Electronics Customer Care's response Dear Customer (vishakev), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG India | |||||
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