[Resolved]  LG Electronics — Parts availability and harassment problem

Address:395009
Website:lg service center

As i am using lg front loading washing machine from last few years, at the time of opening door, the handle gets broken and then i take that handle (as sample) to our nearest lg service center in jahangirpura, surat gujarat and demand for the handle. The person sitting on the desk reply me that u have to call in the customer care and register a complaint that i have a problem in machine and then after they will visit your place. they said if parts will available then only your problem will solved. In this case, they try to say me that if part is not available in the service center your machine is useless and have to buy a new machine. so is it good thing to buy a new machine for a small part !
Was this information helpful?
No (0)
Yes (0)
Apr 7, 2017
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2017
LG Electronics Customer Care's response
Dear Customer (vishakev),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG India
Complaint comments 

Comments

Dear sir/Mam,
There is no working of 4G NETWORK in my mobile LG LS996.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7062
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information