[Resolved]  LG Electronics — Poor customer care service and don't care attitude of customer care executives

Address:600042

I have raised a issue to check the refrigerator on[protected] and they told within 24 hours it will be solved, but not until today (7 Jan) its been solved. Im calling customer care daily and they will drop the call after sometime. The good thing is the product is within warranty and they tell like we should call them on daily basis and check for update. They gave service center numbers in Chennai on our request, but the number will be busy or they won't attend the call. They always say like "supervisors will call back", but they won't. They take things for granted and they literally ignore customers. If the issue is not resolved in next 24hrs, I will move legally.
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Aug 6, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Dear Sir/Ma'am,

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

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