LG Electronics — Poor installation service by guru balaji cool system in chennai for lg ac installation

Address:603103
Website:www.lg.com/in/escalation-online-support

Guru Balaji cool systems provided a very poor service.This was my second interaction with their service engineer.Service engineer was trying to force us to get extra copper coils instead of fixing it on wall using angles just to save an extra effort.Finally he agreed to install it using angles but wanted to fix compressor just in front of window using angles at the height of around 2 ft.When we asked to fix it at a height of 4.5 ft, he completely denied(whereas most of the ACs in my society are fixed minimum at 5 ft-6 ft).I purchased LG ac from SHAH'S in chennai which included ac installation charges and gave a receipt for getting the service done.That service engineer, neither finished his task nor he was returning that receipt.Truly a very bad experience.After arguing for 45 mins and with intervention of SHAH's on phone, finally he returned the receipt.I really urge LG to give us alternative for authorized service centre.Request No. RNA[protected]
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Hi Pragya

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
I purchase Lg ac in Vasanth And Co Sholinganallur Branch They Fix Installation from guru balaji cool system but No One came to installation. I Received one contact number but that number is switch off.. Still I Can't do Installation. Very Bad customer service in LG is very shame.

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