LG Electronics — Poor quality of led 32ln5120 model

Address:302012
Website:www.lg.com

LG Electronics being a good company in terms of products and services. We have purchased LG LED 32LN5120 vide Invoice number LG-0066 dated 8th April 2014 from Guman Furniture And Electronics, 61 Mansarovar colony, Kalwar Road, Jhotwara, Jaipur 302012 for Rs 26500 believing that LG Electronics is the best in Electronics segment. On dated we have reported to LG customer support service that we are facing audio-visual problem in our above mentioned set. Customer service agent attented us and reported that screen panel need to be replaced as it is not repairable costing Rs14000. Sir, we belong to a middle class family and purchased the above set after savings of years. Please look into the matter and do the needful so that the same can be replaced to us free of cost. Thanking you, Sanjay Nandwana
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Akshat,

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7060
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information