LG Electronics — Poor service and big time delay and worst service manager who do not pick the phone neither call back

Address:New Delhi, Delhi

I have refrigerator of LG and bought some 5 yr back. I raised a complaint some 10 days back that the cooling in my refrigerator is not to the mark then people visited and they took over 1500 rs and got the gas filled and clean. later after 2 days the compressor started noising a bit I again raised my concern to LG customer care they came and now said that the compressor is not working properly and now you have to pay 4000 Rs more, I said while doing the previous service some 3 to 4 days back did you guys not check whether the compressor after filling the gas is picking up or not ? they were just not bothered to have a look still they told that next day i.e 21st May the concerned engineer will come and he will change the compressor then later of 21st I received a call that the engineer may not able to make it coz they are busy so they will make apperance on 23rd May morning, now since morning no one has visited and no one is picking up the call. The guy whose name and number has come from LG with my complaint number over sms has picked up the phone and saidhe will check and call back but it is now 4 hours he is not picking up. One manager named satish Pandey - phone no - [protected] is just not picking my call at all those he was supposed to help me coz he was the one appointed by LG over a concall with customer care executive is just not bothered to help. What a service now LG is promising and delivering is something not digestible. I am going to post on mouth shut also and to social media also Regards Aman [protected]
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LG Electronics customer support has been notified about the posted complaint.
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Dear Aman,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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