[Resolved]  LG Electronics — Poor service and substandard item

Sir, My Father had purchased a LG GL205KFG5TE single door refrigerator from Nandilath G Mart, Calicut on 10 Sep 14. From date of purchase onwards, the machine is malfunctioning a lot of times and I lost a lot of items.Even after frequent complaints through phone by my old aged parents, the Service centre manager (namely sarath) and dealer were not replying properly. The Refrigerator has a problem with its compressor and frequently leak/drain/loose the refrigerant (gas) and the fridge start malfunctioning.I am facing the same problem with in a period of 03 months. Both Service centre and dealer are not ready to listen me and answering me properly. they are acting in a rubbish way. We are totally disturbed with these incident and i asked the dealer/service centre for replace/return/extent the guarantee but they are not ready to do the same. my recent complaint no is RNA[protected]. I want to replace/return this substandard item (I know from my friend that this model is a failure model from LG) as its guarantee will expire on 10 Sep 15. As a result of frequent failures, i have lost a lot of edible materials. The total economic loss is near about Rs. 4000 to 5000 by these frequent failures. Due to this I was unable to use the fridge as a result it increases my physical work and mental stress. Presently I don't want to claim any loss but The item is needed to be replaced or returned.Presently the item is held with the service centre for last 10 days.