LG Electronics — Poor service for washing machine

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.lg.com/in/escalation-online-support

Having complained about the non-draining of my automatic washing machine on 5th april 2016, lg's service technician deepak kumar (Mobile [protected]) attended the complaint and managed to get sign on the dotted line without actually resolving the issue.
Upon follow up with him deepak kumar resorted to verbal altercation. After follow up with his supervisor, jatin batra (Mobile[protected] promised to resolve the issue but i found that complaint was closed! Neither, jatin nor the service center in charge ritul rawat (Mobile[protected] is responding to phone calls.
Further, lg's customer grievance redressal web page https://www.lg.com/in/escalation-online-support is not accepting any query due to server error.
Lg's claim to resolve the issue in 48 hours seems to be totally false.