LG Electronics Pvt. Ltd. — Wrong product delivery

Address:

Gurgaon, Haryana

I went to LG dealer - Priyanka communication, sector 14 Gurgaon and book 8082PRR microwave and asked them to send me the pack piece but I received 8087ABr when we asked why was this delivered sales man say mam 8087 is the best product bla bla bla... When I was firm on my question and said that I liked 8082PRR and want that product only they said that they don't have in the stock so I said you can get it from the company / distributor in return the answer is the rate is increased by 2000 so they can't arrange the same and LG has stopped 8082PRR. I need the resolution as 8087ABR is given to us forcefully I need help - if they don't have in stock how can they sell / promise me to deliver the product so what the product rate is increased next day is that my fault I am really depressed with this I don't know what to do, I don't even feel like to make anything in it feel so stressed out and upset looking at that microwave - feeling real cheated :( PLS note - When I said I will complaint this matter in consumer court - they laughed and said we have a good lawyer to deal such things - I am surprised by this statement Awaiting for your kind help Thanks Nisha Salvi [protected]