LG Electronics — Refrigerator is not working

Address:Sambalpur, Odisha

Refrigerator of my research lab was not working. After lodging a complaint the service provider at SAMBALPUR, ODISHA, INDIA took the refrigerator to the service center and took almost two months and give it back before one month in a good condition. Again the refrigerator is not working. Since it is Refrigerator of a Research lab and lots of costly chemicals are stored in it, i request you kindly repair it quickly.
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LG Electronics customer support has been notified about the posted complaint.
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Dear Sir/Ma'am,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

For any further assistance, please feel free to write us at [protected]@lge.com

Regards,
LG Customer Support Team
Sir,
i want to bring in to your notice that I bought a refrigerator
model no.-305VA5
s.no.-103NRZX043733
on 8/5/2011 from kashipur and it was not working properly
then we reported to our service centre and got it checked up.they changed some parts and gave it back to us but it was again not working well.
now, it is ther inyour service centre from the last six months and we are not getting any positive response frm service centre since then .
please take a note of this and let us know about the situation as soon as possible.
Dear sir,
We purchased a frost free LG refrigerator of 322 litres from you about 2 months back, dated 18 January, 2015. You provided us a warranty Letter for 1+9 Years against any technical fault.
Having used it for about 2 months, We now find that the freezing Section of refrigerator is not working. After even visit of technician problem not resolved due to required Spare is not available. We are feeling great inconvenience due to our defective refrigerator. Request to Change the refrigerator as soon as possible.
Non genuine product and unefficient Customer service

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