LG Electronics — Regarding TV problem for 1 year

Address:New Delhi, Delhi

Hello sir, I would like inform to you i had purchase LG flat Television Model No: 21FJ8RGE, Serial No 007NlAM079312 lase two year ago. After warranty period my television showing problem for display all pictures. Pictures and channels are not showing square type like "C" alphabet. I had complaint with LG customer care more times. They had register my complaint and sent service person to my home and they had charged Rs 250. There was same problem again come with after 3 months again i had called and pay to him Rs 250 and they guide me and told me send your TV to service center. As per there advice i sent my TV to service center and they are change some parts and charged amount Rs 1170. Again after 3 months i had faced same problem in my TV again i had called customer service center and they charge again Rs 250 for visiting charge. Right now i am facing same problem when i called to LG service center to resolve my problem same way as per previous step the charging Rs 250. I have loss much amount but still i am not getting anythings i am really frustrated and i have no way to handle this. Please help Me. I hope you will try to understand my problem Name : Dillip Das Phone : +91 [protected] Thanks,
Here is my Complaint no: RNA[protected]
Dililp
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Jan 17, 2014
Updated by dillipdas
Hello sir, I would like inform to you i had purchase LG flat Television Model No: 21FJ8RGE, Serial No 007NlAM079312 lase two year ago. After warranty period my television showing problem for display all pictures. Pictures and channels are showing square type like "C" alphabet. I had complaint with LG customer care more times. They had register my complaint and sent service person to my home and they had charged Rs 250. There was same problem again come with after 3 months again i had called and pay to him Rs 250 and they guide me and told me send your TV to service center. As per there advice i sent my TV to service center and they are change some parts and charged amount Rs 1170. Again after 3 months i had faced same problem in my TV again i had called customer service center and they charge again Rs 250 for visiting charge. Right now i am facing same problem when i called to LG service center to resolve my problem same way as per previous step the charging Rs 250. I have loss much amount but still i am not getting anythings i am really frustrated and i have no way to handle this. Please help Me. I hope you will try to understand my problem Name : Dillip Das Phone : +91 [protected] Thanks, Here is my Complaint no: RNA[protected] Dililp
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