[Resolved] LG Electronics — Replacement of parts of washing machine damaged by LG Technician, machine under warranty

Bisheswar Singh

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	LG Service centre

My LG semi automatic washing machine is under warranty, I made a complaint vide RNP[protected], The techinician came to attend fault on 09 Mar 17, Connectivity of lid part is broken by LG technician which cost Rs. 1200/-.the technician says that I have to pay then only part will be replaced . Once part is broken by LG technician why should I pay. sibmitted for your necessary action.

Was this information helpful?

No (0)

Yes (0)

Apr 20, 2017

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2017

LG Electronics Customer Care's response Dear Customer (Bisheswar Singh),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG India

Mar 17, 2017

Updated by Bisheswar Singh My Mobile Number is [protected]

Verified Support

Mar 20, 2017

LG Electronics Customer Care's response Dear Customer (Bisheswar Singh),

Thanks for sharing your contact details with us. We have forwarded your complaint to the concerned team. Our representative will attend to your issue shortly.

Regards,
LG India