LG Electronics — Service required closed : Reason : High Service Charge.

Address:Ghaziabad, Uttar Pradesh

Complaint- The very first thing i would like you to know, im very much disappointed with LG services. I bought a washing machine LG P8539R3SM and the product is in warranty, got an issue with the washing machine and LG service engineer came and corrected the issue but didnt resolved the rest of the piece. Now again I faced the same problem again reported the same issue to customer care and I received the message saying. Service required closed . Reason . High Service Charge. Let me where was I was in fault its your service manager who dint diagnose the problem properly although the product is still in warranty but CC guys said i need to pay for the service and repair charges ?? Come on guys is this how you treat product warranty??
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LG Electronics customer support has been notified about the posted complaint.
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Dear Shiraz,

We are sorry for the inconvenience caused to you. Please share your contact details here: bit.ly/LG_Assist for a quicker resolution.

Regards,
LG Customer Support Team
Used all the sources to reach you out

By the way -

Name - Shiraz Malhotra
Contact Mobile Number - [protected]
City- Ghaziabad.
Seems like I am wasting my time for your reply.

Better should raise the request at Consumer Court.

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