LG Electronics — Serviceman came for routine checkup, after the routine checkup now my washing machine is leaking.

Address:

Thiruvananthapuram, Kerala

I am from Attingal (Kerala), I purchased LG washing Machine F8091MD2 on 21st September last year. Yesterday i got a call from your customer care saying my routine check-up was due and they will sent the service man tomorrow. He came this morning as asked and left after saying that the machine is just fine. Then i loaded the machine with my cloths and went to work asking my father to take the cloths after its done. Now when i am back from work my house is flooded with water, my father said that the machine started leaking after i went and he had to stop the machine. My father is old and he called the serviceman and local service center several times and he will just not repair the machine which was because of his fault. My clothes are still in the machine wet. My father is really mad as we had to clean up the mess and of the serviceman who will just not come and repair the damage which he made. I am furious that your Service man came and damaged the Washing machine in a routine check-up which was not demanded by me and because your service center will not clear the mess you created.