[Resolved] LG Electronics — shame on lg | |||
Hi sir/madam, With full confidence, prestige and emotions i purchased lg refrigerator (Gcc-247uguv — lg 675 ltr), invoice no: 2017-18/ct/109/l, dated 16. July, 2017 from jeevan jee refrigeration engineering pvt. Ltd., lajpat nagar, delhi in rs. 89, 000/- Within short time span of only one & half year i am really disappointed and i don't have words to explain the pain, stress and pathetic experience face by me towards this fridge. Since beginning we have faced cooling problem in this product. Number of visits have been made by the executives of l. G. Customer care as per following details: (31.08.2018 with job no: *0004622) (08.11.2018 with job no: *4023019) (03.12.2018 with job no: *2041263) (09.03.2019 with job no: *9016874) (10.03.2018 with job no: *0052268) This not the way, that a very costly product of such type of leading brand gets faulty and trouble shooters have no way out... In fact this is the responsibility of company to replace the faulty product with new one, so that the customer remains satisfy and happy with their decision of purchase. In this matter i humbly request with competent authorities to kindly look into this matter sincerely and come to the concrete solution. Mr. Satya narayan singh is the area service manager ([protected]) but he is not responding at all. Regards!! Afaf E-15. Abul fazal enclave-i Jamia nagar, new delhi-110025 Phone: [protected] Was this information helpful? | |||
Apr 16, 2019 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Mar 15, 2019 LG Electronics Customer Care's response Dear Customer (usamakram), We are sorry for the inconvenience caused to you. We have forwarded your complaint to the concerned team. Our representative will attend to your issue shortly. Regards, LG Customer Support Team | |||
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