LG Electronics — Side to side double door refrigerator repairing

Address:

800014

I have to submit that vide complain id no.Acq 73263811 lg service prompted me to send aforesaid item to direct service center at patna and same was taken from my residence on 01/02/2016. As is reported from the center my refrigerator having problem of non- refrigeration has been repaired. As i had requested to attending engineer of the center namely shakti to deliver only when i remain in patna he agreed on condition that i will inform my arrival, he will then manage delivery. It would be necessary to mention that ordinarily i live at begusarai, bihar as posted there and visiting patna only on requirement though i have permanent residence at patna. My serious concern is that service center has failed to deliver repaired fridge even on agreed dates pre-informed to the center. They have one or other cause to say like vehicle is not available, service engineer is not available etc. I have not been even provided the copy of job card because service engineer mr shakti just told me to obtain signature of the driver who had to carry my fridge and that did. To my understanding direct service center patna is not functioning properly, it is inappropriately manned and lacks accountability, therefore proper action is required . Help me at once.
Ajay nath jha
Rukanpura, vijaynagar, patna.