LG Electronics — Spares not available | |||||
I have purchased an lg tv model no: rt-44na48rp, the fbt is at fault and this particulr part is not available due to old model this is really disheartening to write such mail, and i really curse my self for taking a decision for buying complete range of lg product from lg (right from 3 tv, washing machine, 2 fridge, 3 ac. I believe lg would loose it charm in coming days if its customer would be feeling frustrated for non availability of spares what ever be the model. Detail- 1. 15/04- raised a complaint-rna[protected], service. Engg. Visited & declared the tv as a junk of scrap as now no spares is available. Although need to pay service charges for this. 2. Re connected customer care (cc) which committed to revert in 3-4 day. No response?? 3. Again called to cc, dtd 21/04, forwarded no: of puneet sharma/seema butno call was taken .4. Again called cc on 21/04- fresh compliant was registered, rna[protected], asked to call service engg. Ambala, same old stereo type ans given - nothing can be happen. I am not the only one suffering this harassment neither the customer care / grievance people are picking up the calls Was this information helpful? | |||||
LG Electronics customer support has been notified about the posted complaint. | |||||
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