LG Electronics — Split AC (Poor after sale service)
V
Vikrant pune
from Mumbai, Maharashtra
Address:
Pune, Maharashtra, 411027
Website:
www.lg.com
Poor service of Air Conditioner in spite of a regular follow up from my end.My first complaint was registered on 8th Sept with call centre (RNA[protected] followed by second complaint on 24th Oct (RNA[protected]and a third on 30th Nov ( RNA[protected] all for the same reason "COOLING ISSUES". None of the technician is able to solve the issue and complaint is pending from last 15 days. Really dissatisfied with the way I am treated since last few days. AC is open in the balcony and the concerned technician is dragging the issue. I am using all products of LG but first time such a poor response. When called the customer care they have given the contact of customer relation officer (Sarika Bhosale) who had promised to get back to me by 5 pm today, i tried calling her multiple times but she is not showing any courtesy of receiving calls. No one is ready to take any kind of responsibility.
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