[Resolved]  LG Electronics — Sub - anomaly and dysfunctional lg tv set delivered, model no 32 lh564a against credit memo no. cr/01128/6/[protected] bought from sales emporium,

Address:Kolkata, West Bengal, 700089

Sub - anomaly and dysfunctional lg tv set delivered, model no 32 lh564a against credit memo no. Cr/01128/6/[protected] bought from sales emporium, kolkata-700067

Dear sir,

This is to bring to your kind consideration that i had purchased a tv set bearing the aforementioned models no from sales emporium, the credit memo no mentioned above on the 30th of june, 2016 and after repeated request, the same was installed on the 8th of july, 2016

I have been using the tv since the 8th of july, whose seal pack was opened by your service engineer at the time of installation and the same has been malfunctioning from day one. I have been facing issues with the usb port, left side of led screen due to a whitening effect and a physical tap on the tv frame since the above mentioned issues have been there since the time of installation, i believe the tv set was a deceptive piece since the beginning and would therefore request you to kindly replace the same with a brand new set and oblige your prompt and affirmative action in this regard will be highly appreciated.


Note - for telephonic confirmation call at [protected]
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Aug 8, 2021
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Hi Sir / Madam

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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