LG Electronics — the washing machine service was mishandled

vijay.ttit

from Bengaluru, Karnataka

Address:

Kolar, Karnataka, 563122

Hi team,

I have registered a complaint for washing machine service and it was mishandled by the service engineer and he has taken 4100 inr for just changing a inlet valve circuit. When i asked for a bill he told if we go through directly it will charge you 4800 inr.

When no body was in home, only my sister was there and he has taken this for granted has i was on phone. Weekend when i came to home and checked he has changed only one part and over the phone he told me that he has changed two material.

I need clear investigation on the same.

Thanks,
Vijay
[protected]

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LG Electronics customer support has been notified about the posted complaint.

Oct 30, 2019

Updated by vijay.ttit Please have this amount refunded to the account# [protected] and ifsc code HDFC0002047

Verified Support

Nov 04, 2019

LG Electronics Customer Care's response Dear Customer (vijay.ttit),

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
LG Customer Support Team

Nov 04, 2019

Updated by vijay.ttit Good Service is one of LG partners for servicing and why you are you guys giving the authority to this kind of service provider.