LG Electronics — TV LG LED 32LB550A - bright spot light on the screen

Address:

686104

I purchased a TV LG LED 32LB550A from a retail outlet - JOJO Electronics, Changanacherry on 24.7.2014 for Rs. 27900. Recently a bright spot light was noticed on the screen and we contact the LG service centre, Thiruvilla. The technician informed that the reflector need to be replaced for Rs. 5000. It is just 1.5 years old and I cant expect a branded company product to be of that substandard, hence I request action from LG that either the TV unit to be replaced or repair the same free of cost.

Thank you.

Regards,
P.C. Augustine,
Rtd. Joint Director, RD