[Resolved]  LG Electronics — Unauthorised Charge by Service Centre

Address:

Mathura, Uttar Pradesh

Dear Sir/Madam, This is w.r.t Job No- RNA[protected] regarding replacement of defective compressor (Under warranty) of LG-Air Conditioner (Spilt Type). Said Compressor was replaced by M/s R.K.Services, Mathura vide their Invoice No- 959 dated 30/09/14. In which they charged Rs. 1685 for gas charging & Rs. 567 - as service charge, Total- Rs. 2252=00 I told to Service Engineer that compressor is under warranty then why I shall pay the charges, but he said that w/out payment he will do nothing. So I paid the amount to him. When I told regarding above unauthorised charge matter to LG Representative Ms Pooja Mathur, after her enquiry she confirm that party should not charge for the product under warranty and ensure that party will return the amount. Almost 10 days past, But regret to say that nothing happened in spite of repeated requests. Kindly look into the matter and do the needful at the earliest. Regards, K.Sehgal GM-Plant Mahaan Proteins Ltd. [protected]