LG Electronics — Very bad experience of lg tv set

Address:411058

Hello sir/madam, i am loyal customer of lg. All my house hold products are from lg. I was very happy with lg product quality.In july 2014, i bought lg 32ln5100 television set. While getting product from dealer, we heard different features from dealer. We are using stabilizer for tv. But on 31st dec 2015, my tv video is disappeared. I registered complaint about it. After continuous follow up, i got appointment of your technician on 3rd jan 2016 afternoon. He told us that tv panel needs to change which will cost around rs.[protected]. I was very much disappointed with this. After less than the period of 1.5 year only, if i got this kind of quality, then this is not acceptable. After continuous follow up, i got it repaired from lg service center in mid of feb 2016. For 3 months, it worked fine. Again on 2 june 2016, video of tv is not working. Please get me out of it asap. I am not happy at all.
Was this information helpful?
No (0)
Yes (0)
LG Electronics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Padmaja

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
C/o Balkrushna Bhame- [protected]
Hello Sir,

After continuous follow up, I am still waiting for revert.

Thanks,
Padmaja.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7060
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information