LG Electronics — Worst led tv lg led - 47lv3730 37

Address:Chennai, Tamil Nadu, 600004
Website:lg

Hi sir,
I bought lg led - 47lv3730 37 on 03/03/2012 for rs 74000 from lg showroom ashok nagar chennai. This tv got repaired a 8 months ago and we checked with the lg service team, they were asking 40000 as there is a fault in the mother board. This is my hard earned money and paid through emi for 2 years. This is my second lg tv after my first lg lcd tv which got repaired in less than 2 years. Many others suggest to go with sony and i took a decision to go with lg as i still trusted. Now my trust has gone. I stay in mylapore where there is no power cut and using stabilizer. When i was buying this tv, sales executive told this tv is more reliable and can run for more than 1 lakh hours. If the tv comes for only 3 years, why should buy the branded one and can go for the local make by paying less and go for the new tv in the next years. Lg should clarify why their tv's are not coming for a longer period. If they cannot give a quality product, they should not do the wrong marketing.


My mobile number - +91 [protected]
Email address - sai.[protected]@gmail.com
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Hi Sir / Madam

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team
Very bad product..please don't buy it.. we bought this product just because of brand but sorry to say..this is worst choice we have done..in 2 years suddenly our display gone..only sound is coming ..no display..and support team is asking for 18k to replace panel.
After buying such costly tv its very disappointing to get display issue without any reason..
I think lg is just doing it for getting extra money..but this is very cheap to break trust of customers..
Lot of complaints logged for same issus but lg not even tried to fix it..why lg is wasting customer money..
I have purchased LG 32 inch led tv in Oct 2014. Just completed around 1 ½ years. In the month of June 2016, I noticed some light coming from the LED in the size of a small ball. I thought it may disappear after sometime because in branded Product like LG normally defects will not come so early. But I was wrong. After a day, It was not cleared.

When i contacted LG Customer care they have sent their engineer for inspection and he told panel has become defective and need to be replaced and the cost will be 12000.

I was shocked to hear about that defect within 1.5 years . I have purchased LG product by spending 24, 000/- thinking it will last longer.

We are investing so much money on brands like LG with a trust that it will last longer.
We can also purchase unbranded products who will give more warranty at much lesser price with same quality. I am really disappointed because for a middle class person like me Rs. 24, 000 is a very big amount.

Please address my issue and help me getting repaired my TV. If not i will share my views in networking site let people know about LG products will get defective within short period of time .

I AM VERY DISAPPOINTED; I DON'T WANT ANY LG PRODUCTS.
I'll never ever purchase any LG products in my life time.
I request all the customers not to go for LG LED TV or any products of LG.
They are not trustworthy at all. NEVER TRUST LG.

With Regret,

M.Prabahar.
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