LG India — Fraudulent activities by lg service centre | |||
Lg has 2 service centres in jamshedpur. My area lies with ns appliance care which is in dhatkidih, jamshedpur. Sorry to say that, your dealer is a fraud. Every 8 months the capacitor of my split ac requires change and every time your dealer charges different amount (Last time it was 1350/-, this time it is 2100/-). Moreover the capacitor installed is of local brand called "baba". When i confirmed this form another authorised service centre of lg in jamshedpur which is in sakchi, they comfirmed the price to be around 1350/- inclusive all and also showed us the capacitor packet with lg brand on it. It was then when i realised how am i being looted by ns appliance care from the past 6 years. Can you please explain why this difference in amount in these 2 service centres. While raising complaint, the person attending our call at toll free number knows nothing about the charges, brand, warranty etc. They say its the service centre who will explain everything. Please explain how would i know whether the charges levied is genuine. The complaint number through which the call was registered and service was done is rna[protected]. Call was lodged on 4th april 2016 and service was done on 6th april 2016. Bill provided by ns appliance care is 985. This bill is also attached for your reference. I want a proper explanation for all this. This time i am very serious and i am not going to spare lg for this. Regards, Ashish agarwal Was this information helpful? | |||
LG Electronics customer support has been notified about the posted complaint. | |||
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