[Resolved]  LG India — Led TV

Address:Kolkata, West Bengal
Website:www.lg.com/in

I had purchased LG LED TV Model no 42LB6200 in September 2014. The TV has been giving me headaches since the first day as almost twice in this one and half years, the TV had to be repaired by LG technicians for some problem or other.

Recently, I noticed some white spot on TV and on reporting the matter to customer care, I was told that Back panel is damaged and it would cost me almost around 35, 000 to get it replaced as my TV has already crossed warranty period.

Today I feel cheated and would definitely advise every Indian to stay away from LG products in future. I would really appreciate if LG india shows some ethical conduct on their part and replace the back panel as back panel getting damaged within 2 years of purchase speaks volumes about the poor production quality of thsTVs.

It would always be better to avoid LG products if they really remain stubborn about replacement of back panel.
Regards
Subhrajeet Choudhury
Mob [protected]
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Aug 8, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Hi Subrajeet,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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