[Resolved] LG India Ltd — LG LED TV LB6500 47inch Display Panel Problem | |||
Dear LG Team, I have bought LG LED TV LB6500 47inch in Reliance digital for 92k on[protected] and got delivered on the next day and LG service came for the installation on[protected] ..he completed the installation and when he switched on the tv the display was only half working the other half is simply white in color there was a issue in display he turned off and on many times and couldnt solve the issue..he even called to his seniors and no one could solve he then left saying his senior would come and gave his number..i was waiting and no one came when i called his number he said he's going to head office and will not come..i dont know where the problem is i called to reliance digital and they said a complaint was registered..but the next day when i called to LG customer service they are saying that no call is registered for complaint and evening the another person came again for installation he's saying that a call is registered for only installation and not for complaint he asked for bill copy and i gave to him.. i again called the reliance digital and asked them to register my complaint..why this is happening and when will i get my product replaced..i request LG authorities to understand the value of money we use in ur product solve this issue ..my name karthik contact no is [protected] pls check and solve the issue soon..i also attached images for your ref.. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. | |||
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