[Resolved]  LG India Ltd — LG LED TV LB6500 47inch Display Panel Problem

Address:Chennai, Tamil Nadu

Dear LG Team, I have bought LG LED TV LB6500 47inch in Reliance digital for 92k on[protected] and got delivered on the next day and LG service came for the installation on[protected] ..he completed the installation and when he switched on the tv the display was only half working the other half is simply white in color there was a issue in display he turned off and on many times and couldnt solve the issue..he even called to his seniors and no one could solve he then left saying his senior would come and gave his number..i was waiting and no one came when i called his number he said he's going to head office and will not come..i dont know where the problem is i called to reliance digital and they said a complaint was registered..but the next day when i called to LG customer service they are saying that no call is registered for complaint and evening the another person came again for installation he's saying that a call is registered for only installation and not for complaint he asked for bill copy and i gave to him.. i again called the reliance digital and asked them to register my complaint..why this is happening and when will i get my product replaced..i request LG authorities to understand the value of money we use in ur product solve this issue ..my name karthik contact no is [protected] pls check and solve the issue soon..i also attached images for your ref..
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Karthik,

We apologize for the inconvenience caused and thanks you for sharing your contact details with us. Our representative will connect with you shortly.

Warm Regards,
Reliance Digital

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7063
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information