LG India — Poor service & low quality lg product

Address:

Khordha, Odisha, 751007

Hi There

I would like to escalate a poor service by your service center in Bhubaneswar. I had bought a new Freeze on 23rd April 2016 and the freeze has gone down since 24th May 2016. Have done multiple escalation to your service center and to the service manager but without any resolution. First of all the quality of product that I am concerned about and now the quality of service. The PO for this purchase is attached.

I have made enormous call and it seems like the spare part needed for the service is not being resolved. I am frustrated with the delay and the quality of the product. Now I need this refrigerator need to be replaced with the new one immediately.

Complaint no: RNA[protected]

The service manage that I am spoke to is Rajendra. 7 days and there is nothing being done and I need now a replacement . I have lost fiant on this product.

Dillip